Refund policy
Return and Exchange Policy
If you wish to exchange or return a product purchased from Curious Cotton, please contact us by email within 7 days of receiving your order.
We only accept exchanges or returns for products that are in their original condition.
Please return the products in their original packaging.
Shipping costs for returns or exchanges are the responsibility of the customer, and our store is not responsible for any loss or damage during shipping. The package should be sent by registered mail to the address provided in the email.
We do not cover costs with fees on returned items, except when the product sent is damaged or if an error occurred on our part.
The customer must specify the desired new product in the case of exchanges.
For returns, you will receive the corresponding amount within 30 days, using the same payment method initially used.
If you wish to exchange or return a product purchased from Curious Cotton, please contact us by email within 7 days of receiving your order.
We only accept exchanges or returns for products that are in their original condition.
Please return the products in their original packaging.
Shipping costs for returns or exchanges are the responsibility of the customer, and our store is not responsible for any loss or damage during shipping. The package should be sent by registered mail to the address provided in the email.
We do not cover costs with fees on returned items, except when the product sent is damaged or if an error occurred on our part.
The customer must specify the desired new product in the case of exchanges.
For returns, you will receive the corresponding amount within 30 days, using the same payment method initially used.